JACKALOPE Productions will ship product by USPS Mail & will have tracking data. Allow 5-7 working days for shipment. All Sales are final on Blu-ray's & DVD's. Blu-ray players must support AVCHD and BD-R. All DVD's & Blu-ray's will be inspected before shipment. We will replace DVD's and Blu-ray's that are defective. (Any DVD or Blu-ray Disc that will not play in any DVD or Blu-ray Player is considered defective) However if a Blu-ray disc will not play in a Blu-ray player because the player does not support AVCHD and BD-R does not mean it is defective. Please check your Blu-ray player for what it supports. Game consoles (Xbox One-Playstation 4) are not codec compliant and will not correctly play our Blu-rays. If a Blu-ray disc does not play in your player because it does not support AVCHD and BD-R we will send you a DVD upon receiving in our office the Blu-ray to be replaced. We will replace it with a DVD only after receiving a mailing charge of $5 for the new DVD. (USA Orders only) All dance recital video's are for the private home use of the dancer's family and dancer. Dance recital video's are for the school's and dance studio's for teaching aids. Production Video's are for the home and private use by the cast member and cast member's family. Any portions of the video or scenes in the video are not to be posted on any social media. Any unauthorized duplication of video's or posting on social media will be prosecuted to the full extent of the law.